Are the CRM projects always unsuccessful as everyone would say in any particular environment? Why do they think like that? It is a...

Customers are at different lifecycle stages according to bond strength of their relationship with the company in terms of CRM management....

Digital Transformation definition of Salesforce is as follows; “Digital transformation is the process of using digital technologies to...

One of the fields of study we have heard the most in recent years is "data science". Data Scientist ranks first in many “future...

CRM is a field that has a very close relationship with technology due to the multiple functions it contains. The environments where...

In my previous article about CRM, I mentioned how to start CRM projects, how to start CRM configuration in a company. There are also...

What is CRM and What is Not? In my article titled, I mentioned how comprehensive area CRM is. The customer can force companies to...

The word "relationship", which stands at the very center of CRM, is to get to know the customer more closely, develop special product and...

Data… We all constantly read, listen and speak how important data is. Data management with Artificial Intelligence, which was only spoken...